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Case study: British Airways technical failure

Case study: British Airways technical failure

On the last weekend of February 2022, British Airways suffered a major IT failure, causing flights to be cancelled and leaving passengers stranded all over the world. 300+ passengers from our clients’ Formula 1 and Sky were due to return home over the weekend before the disruption hit.

Case study: Tokyo Olympic and Paralympic Games

Case study: Tokyo Olympic and Paralympic Games

The Tokyo Olympics and Paralympics were Games like no other. The additional layers of complexity caused by the COVID-19 pandemic presented a completely new set of challenges and required Travel Places to re-think ‘business as usual’ and adapt to the ever-changing situation.