About us

Travel Places Privacy Policy

Summary

This website policy describes how Travel Places protects and makes use of the information you provide us when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page and was updated on 24th October, 2018.

If you have any questions about this policy, please email marketing@travelplaces.co.uk or write to: FAO Marketing Manager, Travel Places, Podium House, 61 Chapel Road, Worthing, West Sussex BN11 1HR.


What data we gather

We gather and use certain information about individuals in order to product products and services and to enable certain functions of this website, such as the newsletter signup.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Website usage data
  • Other information relevant to your enquiry
  • Other information pertaining to special offers and surveys
  • At the point of making a booking you will be redirected to our secure travel management system, EventsAir or a travel specialist from our Worthing office will contact you directly to discuss your travel requirements and the information required.


    How we use this data

    Collecting this data helps us understand what products and services are of interest to our customers, enabling us to deliver an improved offering and customer experience.

    Specifically, we may use data:

  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry
  • To customise the website for you
  • To send you promotional emails about the products, services, offers and other things we think might be relevant to you
  • To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you
  • To contact via email, telephone or mail for market research purposes

  • Cookies and how we use them

    A cookie is a small file places on you computer’s hard drive that enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages the visit.

    We may use cookies to:

  • Analyse our web traffic using an analytics package to improve website structure, design, content and functions
  • To test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content to see what resonates best with our audience and to allow us to produce content that is of the most interest to you
  • Store information about your preferences so that we can present you with information you will find relevant and interesting
  • To recognise you when you return to our website
  • Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.


    Controlling cookies

    You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

    Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

    To learn more about cookies and how they are used, visit All About Cookies.


    Controlling information about you

    When you fill in a form or provide details on our website, you will see a tick box allowing you to opt in to receive marketing communications from us via email or post. If you have agreed that we can use your information for marketing purposes, you can easily change your mind via one of the methods below:

  • Click unsubscribe on our email newsletter to you
  • Send an email to marketing@travelplaces.co.uk
  • Write to us at FAO Marketing Manager, Travel Places, Podium House, 61 Chapel Road, Worthing, West Sussex BN11 1HR.
  • We will never lease, distribute or sell your personal information to third parties.

    Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998 and upcoming 2018 legislation.


    Security

    We will always hold your information securely.

    To prevent unauthorised disclosure or access to your information we have implemented strong physical and electronic security safeguards.

    We also follow stringent procedures to ensure that we work with all personal data in line with the Data Protection Act 1998.


    Links from our site

    Our website may contain links to other websites.

    Please note that we have no control of websites outside of the www.travelplaces.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

    Always be wary when submitting data to websites. Read the site’s data protection and privacy policies in full.

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