Build a more responsible travel programme

Working closely with our global network of suppliers, we provide guidance and reporting to help you identify travel and event options that align with recognised sustainability standards and support your organisation’s goals, while our reporting tools enable you to measure key impacts and drive continuous improvement across your programme.

ISO 20121: Sustainable Event Management

Inspired by the London 2012 Olympic and Paralympic Games, ISO 20121 is an international standard aimed at reducing the negative environmental, social and economic impacts of events. Developed to help businesses put sustainability first, it provides a framework of best practice measures and considerations throughout the supply chain, to reduce or prevent negative impacts when managing and delivering an event.

Certified since 2021, we use the management framework as the foundation of our approach, helping our clients design and manage group movements using responsible, clearly defined processes. Certification provides our clients with the confidence that we can support them to manage their events using the most sustainable practices, supporting their environmental targets and goals.

B Corp certified

We’ve always believed that strong business performance should go hand-in-hand with responsible practices. In 2023, we strengthened and certified this commitment by joining the B Corp™ community. This independent, globally recognised accreditation reflects the work we do to meet the travel needs of our clients, whilst being mindful of our impact and continually working to reduce it for future generations.

Our sustainability services

Track & Measure Carbon Data

Data is key to making better decisions that integrate sustainability into your travel programme. We can help you to achieve your organisation’s sustainability goals by providing insights and visibility of the carbon footprint associated with your travel. From point-of-sale carbon data to post-event and annual data reports, our data services will give you a better understanding of your footprint, enabling you to identify future reductions that will contribute to your organisation’s sustainability goals.

Sustainable event consultancy

Certified to ISO 20121 Sustainable Event Management, we can advise you on the most responsible travel and accommodation options, helping you to achieve your own sustainability goals, whilst striving for continuous improvement.

Our consultancy services can support you with the areas that will make a difference for your business – whether that’s providing sustainable travel policy templates, advising on the most sustainable flight routes or aircrafts, or incorporating increased supply chain audits and checks for accommodation or ground transport partners.

Supplier audit & management

Partnerships are at the core of building a responsible travel programme and with over 45 years of experience working in the travel industry, we have developed a powerful, global network of travel suppliers. We can help you to work with those partners that align with your goals and values and develop bespoke initiatives that will reduce the impact of your travel.

On-the-ground reduction measures

As ‘eyes on the ground’ at many of our clients’ events, we can make meaningful travel recommendations for the future that will reduce your environmental footprint and deliver a more responsible event.

Your partner for more sustainable events

No matter where you are on the journey, we can work with you to identify a suite of improvements that will incorporate sustainability into the overall goals of your event. We can advise and support you with the areas that will make a difference for your business - whether that’s providing sustainable travel policy templates, advising on the most sustainable flight routes or aircrafts, or responsible supply chain management for accommodation or ground transport.

Sourcing responsible suppliers

Partnerships are at the core of sustainable travel. With over 45 years of experience working in the industry, we lean on our supplier relationships to align you with the travel suppliers that share your goals and values. Supporting you to build a more sustainable travel programme, we also develop initiatives that will reduce the impact of your travel - from Sustainable Aviation Fuel programmes to removal of single use plastics from hotel accommodation. Our supplier audits ensure those we work with on your behalf are adhering to required policies and requirements, such as modern-day slavery. Where they fall short, we encourage them to change policies or to strive for better.

business travel carbon reporting

Our data services can help you to track and measure the carbon emissions associated to your travel. We provide carbon reporting at point of sale as well as post-event data reports. From full annotated reports, to raw csv data that plugs into your own data systems, we have a range of solutions to help report on the carbon impact of your business travel and understand the measures needed to reduce future emissions.

Supporting a more sustainable stay

Sustainability is increasingly shaping how our clients choose where and how they stay, and it now plays an important role in our procurement and contracting processes when sourcing accommodation on their behalf. Hotels around the world are taking steps to reduce their environmental impact, introducing responsible practices across their operations, products, services and supply chains. As an ISO 20121-certified business travel company, we help clients identify accommodation partners whose approach aligns with their values and sustainability goals, supporting them to make more responsible choices and minimise the impact of their stay. With our understanding of what matters most to our clients, we can also offer guidance to suppliers on the actions and improvements to help them win business.

OTHER AREAS OF EXPERTISE:

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